Let’s take a break from all this PLA action for a quick Question of the Week, shall we? Can anyone in the community share a policy or best practices for patron scanner use? WebJunction member phenley has found resources on what type of scanner to purchase, but needs some related policy and/or training tips.

Phenley asks:

“We have a scanner for staff (actually in my office, and I’m usually the only one to use it) but would like to put it out for the public, since we do get a few requests. So my question: if you offer scanning for the public, does staff do it, or is the scanner out and available for anyone to use? Do people seem to be able to manage, or does staff usually have to help?“

Please share you best practices, pitfalls, or other comments either in the original discussion or here in the blog as a comment. As always, if you have if you’ve got a question you want to ask the WebJunction community or you see a good question coming in, please post it in the Question of the Week topic.