I can’t believe it’s time again for the Question of the Week. Where do the days go?

This time we’re highlighting an issue near and dear to my heart as a borderline problem patron—online fine/fee payment options. True confession: we’ve got four high-powered library users in the family and well, we pay a lot of late fees.

Let me say I don’t begrudge the fines at all. In fact, I wish I could take care of them more quickly and conveniently—such as when I’m reserving and renewing materials online. That’s why I was so happy to see WebJunction member mckeogh bring up what I consider a very Library 2.0 topic:

“I was wondering if any library has instituted a system that allows patrons to pay their fees (i.e. overdue fees) online. Has anyone done this? If so, what have been the challenges? What system, software do you use?”

If you have any thoughts or input on the topic, please join the original conversation in the discussion forum or comment right here in the blog. (I’m personally wondering if any libraries out there take PayPal or Google checkout—chime in if you know of any place doing so).

As always, if you have if you have a question you want to ask the larger WebJunction community or you see an interesting question coming in, please post it in the Question of the Week topic.