With an unstable economy and rapidly changing technologies, planning for the future of your library’s technology is no easy feat. WebJunction understands these challenges and is focusing programming on Technology Planning this month with these free webinars:
Implementing an Online Helpdesk using Event Tracker: April 16, 3:00 PM Eastern
TechAtlas for Libraries is a set of free online tools to help libraries with the technology planning and the management of their computer inventory. Event Tracker is a tool within TechAtlas which allows users to create an online “help desk” so they can track all of the requests and solutions to computer troubles in the library. When a staff member reports the problem using the web-based form, TechAtlas notifies the designated technical support staff by e-mail. After the problem has been resolved, there is space in Event Tracker to include the solution. This creates a knowledge base that can be referred to later if the same problem occurs. It also helps you to stay on top of all the technology tasks that need to be completed in the library.
MaintainIT Cookbook Virtual Celebration: April 22, 2:00 PM Eastern
Come join a celebration of the thousands of librarians who made TechSoup’s, MaintainIT Project a successful reality — from the 400+ librarians and tech support personnel who spent their valuable time sharing stories, to the countless contributors and volunteers who used the content, contributed to the events, and created a community of librarians learning from each other. Please join this virtual event, where you’ll get the top technology tips from library technology experts, hear what MaintainIT Project staff learned from their many conversations and library travels around the country, and learn how you can keep the rich Cookbook content and community alive on WebJunction.
Technology Competencies in Your Library: April 29, 2:00 PM Eastern
Does your staff have the technology skills they need to do their jobs? How do you know? One way that libraries are looking to answer these questions is by establishing technology competencies. Competencies help to define the skills needed for general or specific job duties. At WebJunction this month, we’re highlighting our new technology competencies new technology competencies and offering a free webinar to discuss how libraries are using competencies with staff. Learn from presenters Lori Reed from the Public Library of Charlotte & Mecklenburg County (NC); Phyllis Winfield and Kim Gales, Worthington Libraries (OH); and Kris Roseburg, St Johns County Public Library System (FL) as they share their strategies and experiences implementing competency programs. Bring your own experiences and questions about creating a competencies program at your library and we’ll also point you towards resources that can help make your program a success.