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Library Services, Webinar

Webinar: Florida Libraries Re-tooling Frontline Staff

By Jennifer | May 27th, 2010 | Comment?

Knowing how to find and use e-government resources is critical for patrons who need access to information related to unemployment, food stamps, Medicaid, tax forms, health and housing; and many are asking their public library to help them navigate this information. To meet these new and increased demands on frontline staff, libraries in Florida are collaborating with government agencies and social service organizations to provide the best service possible to patrons. Join us for this webinar on Thursday, June 3, at 1 pm Eastern with representatives of Florida libraries, who will share their strategies used to educate both the public and frontline staff on how to access this information and their experiences building partnerships with other agencies in their communities to respond to workforce development needs. Presenters include Nancy Fredericks, E-Government Librarian, Pasco County Public Library Cooperative; Karen Clinton Brown, Library Program Specialist, State Library and Archives of Florida; Sol M. Hirsch, Library Director and Otto C. Pleil, Reference Librarian from the Alachua County Library District.

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