WebJunction sponsored my “Inside, Outside, & Online” program at the joint PNLA/WLA conference in Victoria BC last week. I thought you might like to see my slides from that presentation.

The program is based on my book (same title), available from ALA Editions here. (Sorry, I couldn’t help but insert a tiny bit of self promotion!)

The program runs through the five elements of community building that we uncovered in our research for this work (needs assessment, service design & delivery, marketing, evaluation, and sustainability), and provides pictures and examples from many of the library staff that I talked with throughout the process. Embedded throughout are a number of questions for the audience – as I invited them to consider how their personal and organizational experiences related to the stories that I relayed. I invite you to do the same … I’d love to hear from you!