Thank you Robyn!

The short answer is to create a small team that includes someone on the front line and someone who really knows the ins and outs of the devices and meet regularly to tweak as needed.

Let’s be honest…once you commit to a certain ereader to circulate, you sort of get stuck with that particular device. The Kindle and NOOKcolor were the two hottest ereaders when we got our grant so that’s what we bought. It would be too complicated to add each new hot device as it was introduced. Nor are there many libraries that can afford to add devices as they come out. MANY man-hours went into the processing of the first set of 72 devices…we are not anxious to add more even though we recognize that those particularly devices are hardly cutting edge anymore. So, stuck with the Kindle and NOOKcolor, the process of purchasing books and processing the devices for circulation doesn’t really change.

However, ebooks are still coming out for them so I guess we need to keep adding to them…or do we? So many people are getting their own devices now that it might make little sense to commit money to putting ebooks on OUR device rather than ebooks that customers can put on THEIR device. This internal debate has left us sort of just waiting on this issue. We had actually pre-ordered some titles when the devices first started circulating and it was a bit of a pain to get those titles loaded when they finally came out. Each ereader has an average of 100 titles on it already so do we really need more?

Our biggest policy/procedure is our User Agreement. Though some grumbled, we asked staff to read the whole thing to customers at each checkout. There is a good bit of training info in the agreement and possibly some off-putting “Do NOTs” but we felt it important to protect the devices. We also knew that new situations would arise that might require tweaking of the user agreement and therefore the NEW information would need to be communicated to a customer that may have checked out a device before the change. For instance, we have decided that we need to ask that customers not use/store the device in an environment with tobacco smoke. We also realized, 12 broken cables later, the need to train customers how to plug and unplug the device.

We have 12 differently themed sets of ereaders and at this point, two of the sets no longer regularly have holds on them. Perhaps it’s time to weed a few copies from each of those sets and make a new set for 2011-2012 bestsellers? Easy enough…we just create a new Barnes & Noble account, deregister a few of the less popular devices and re-register with the new account. OK, we’ll also have to change the barcode and property label and add a new record. And then there are software updates…do we pull the devices so we can run the update?

You don’t want a big team discussing these issues, just two or three people that have front-line and technical knowledge and the capacity to move forward with any decisions.

Directly from the airport, I joined attendees at the OCLC Americas Regional Council Symposium unfortunately too late to hear keynote Sara Lacy (recording soon to be posted) but glad to have heard OCLC’s Cathy De Rosa, share a preview of librarian perception data collected in a recent OCLC Membership Survey. Thanks to Jamie LaRue for highlighting from his notes some of the very interesting librarian perspectives on their library priorities, how they stay connected, and where they think OCLC should focus efforts. With WebJunction webinars near and dear to my heart, I was particularly pleased to see confirmation of my gut feeling that library staff are more often using webinars to stay up to date and to connect with others. Of the public library responses, 43% of library directors, 50% of managers, and 52% of librarians use webinars to support their ongoing learning and development. We’ll be sure to let you know when the full results of the survey are released.

Day two began with a visit to the Office for Literacy and Outreach Services (OLOS) Advisory Committee meeting. I was very excited to hear from other committees that work with the OLOS office and especially looking forward to the upcoming release of a new toolkit focused on adult literacy. I also learned about an ALA grant project with Dollar General Literacy Foundation, the American Dream Starts @ your Library project, which has enabled libraries around the country to develop and implement programs engaging English language learners in their communities.

Later that morning, I led the ALA Rural, Native, and Tribal Libraries of All Kinds Committee (RNTLOAK) meeting where we shared an update on the distribution and promotion of the recently updated Small but Powerful Toolkit for Winning Support for your Rural Library revised in collaboration with OLOS, RNTLOAK and the Association for Rural & Small Libraries (ARSL). If you haven’t yet explored the toolkit and want to learn more, check out last month’s webinar. We also talked about our committee’s ALA Annual plans and are very excited to be co-sponsoring two programs in Anaheim with OLOS, ARSL and the American Indian Library Association (AILA). The two programs will explore Advocacy and Fundraising for your Rural or Tribal Library and Building and Sustaining Strategic Plans and Partnerships in your Rural or Tribal Community. And thank you to Stephen Matthews, our committee’s ALA Executive Board Liaison, for sharing the opportunity made available by Annual Conference planners for attendees to present or facilitate outside of traditional program presentations. Learn more and submit a proposal for a Conversation Starter or Ignite Session before February 19.

Following a lovely Saturday lunch with Texas librarians (at Cindi’s Deli, where I ate lunch on Sunday too! mmm), I attended a forum and group discussion on the Edge Initiative, a national effort to introduce benchmarks for high quality public access technology in libraries. The session included a “sneak peek” at a draft of the benchmarks and some insightful and engaged table discussions. Thanks to PLA’s Mary Hirsch and TechSoup’s Sarah Washburn who both provide a summary of their table’s discussions. WebJunction’s Kendra Morgan shared a bit about our involvement in the initiative in December and we’ll keep you posted on next steps!

Project Compass staff wrapped up the day with a state library focus group to share year-two outcomes of Project Compass and to get input on one final event we’re planning for the spring: a national convening of librarians focused on responding to economic impact on communities, supporting 21st century skills development and building sustainable partnerships. We’ll have more details very soon!

The OCLC Update Breakfast was, as always, very informative, even to this OCLC staffer! I just have to share one cool project from the OCLC Research folks, the WorldCat Identities Network, a new way to visually explore the interconnectivity and relationships between WorldCat Identities.

The climax of my love letter comes with Sunday afternoon’s Small but Powerful Forum, which brought together a small but powerful group of attendees representing state libraries, regional trainers, rural librarians, and my good friends from TechSoup for Libraries, to hear from Dr. Robert Martin about UNT’s powerful PEARL project, Tina Hager about her powerful Texas rural library collaborations with community partners and more on the Small but Powerful Toolkit for Winning Support for your Rural Library. But if you know me at all, you know the table discussions, world cafe-style, are always my favorite part of a conference. The all-too-short time to brainstorm the “core qualities of rural leadership” was a good start, but we’ll have to keep the conversation alive!

Early Monday morning, I felt honored to be invited to join in the great Midwinter tradition, honoring Dr. Martin Luther King, Jr. at this year’s Sunrise Celebration, Honoring a Legacy that Still Inspires. On behalf of RNTLOAK and ARSL, I was invited to join many other association, committee and round table leadership in a presentation of quotes from King’s legacy, inspirational speakers, and always my favorite, some singing! I touched base with folks who are co-chairing this fall’s 2012 Joint Conference of Librarians of Color (JCLC) in Kansas City. I attended the first ever JCLC conference in Dallas, and similar to the ARSL conference, it is an intimate but powerful gathering, with a focus on exploring issues of diversity in libraries.

And since I was up at that hour, I was lucky enough to attend the Youth Media Awards, the “Oscars” of libraryland. You may not know that I came to libraries as a children’s bookseller with my first ever library job as a children’s services substitute. It was a real treat to sit amongst the thousands of youth librarians gathered for the exciting event, knowing they’ve probably read most all of the books and have already done the work of getting the outstanding books into the hands of readers. You can watch the webcast of the event or videos of the winning authors and illustrators. I have enormous respect for all who bring these works of literary and visual art into being and for the committees who award them the recognition they deserve.

I’m sorry I didn’t take pictures this time round, but I do recommend browsing the ALAMW12 pool on Flickr to catch a glimpse of the love in the air.

As Louie Schwartzberg says, “we protect what we fall in love with” and so, may we continue to protect what we love, including our libraries.

In love,
JP

OCLC Americas Regional Council Annual Member Meeting and Symposium
Friday, January 20, 12:00-5:00 pm
Omni Dallas Hotel, Dallas Ballroom EFG

Open to all! Join your OCLC member colleagues for a fast-paced, informative afternoon. We’ll start with a light lunch at noon. After a brief welcome from ARC Chair William Maes, you’ll hear a dynamic keynote presentation from author and TechCrunch Senior Editor Sarah Lacy, who will speak on “Mining the Fault Lines: Big Collaboration on a Richter Web Scale,” with Q&A to follow. Barbara Preece, ARC Vice-Chair/Chair-Elect, will give a membership update, followed by roundtable discussions. Then, OCLC senior managers will share membership survey results and present on the Cost Sharing Models Task Force’s recommendations. The afternoon concludes with a social reception with the OCLC Board of Trustees, OCLC senior managers and Americas Regional Council Ambassadors.

Register now »

ALA Rural, Native, and Tribal Libraries of All Kinds Committee (an open meeting)
Saturday, January 21, 10:30 am-12:00 pm in room D169

The ALA Committee on Rural, Native, and Tribal Libraries of All Kinds (RNTLOAK) reviews issues and challenges facing rural, native and tribal libraries of all kinds, collaborates with ARSL and other ALA units addressing the needs of rural communities and serves as an advocate for and partner with libraries serving rural, tribal and native populations. All are invited to join this open committee meeting to discuss current initiatives and ongoing activities. There are opportunities for non-committee members to become involved in working groups and your input is encouraged and welcomed!

Add to your conference scheduler »

The Power of Cooperation at Webscale: OCLC’s Strategy for Public Libraries
Saturday, January 21, 10:30 am-12:00 pm in room C155

What is Webscale and how can it help public libraries? If you interested in finding out how OCLC is working with libraries to create a shared future through the power of Webscale and OCLC’s WorldShare services, which include the OCLC WorldShare Platform that facilitates app-sharing, data sharing and collaboration across the library community, please join us for this session.

Cathy de Rosa, OCLC Vice President, will discuss our future strategy and how it relates to what is important to public libraries. You will learn how OCLC’s WorldShare strategy can help your library to be more efficient so that your staff can spend more time serving your community. At the session, you will also receive a copy of OCLC’s latest report, Libraries at Webscale.

Register now »

Update on the Edge Initiative
Saturday, January 21, 1:30-3:30 pm in room A130/131

Join the Edge coalition for an update on the development of public access technology benchmarks that will help you strengthen the quality, efficiency and effectiveness of public access technology services in your libraries.

The Edge update will take place on Saturday, January 21, 2012 from 1:30-3:30 p.m. at the Dallas Convention Center, Room A130/131. This forum will provide an overview of Edge, share early feedback from the field, and provide opportunities to give input on the beta benchmarks (the first version which will be pilot tested in the coming months) and the tools libraries will need to utilize the benchmarks.

More information »

OCLC Update Breakfast
Sunday, January 22, 7:00–8:00 am
Omni Dallas Hotel, Dallas Ballroom EFG

Join OCLC and members for breakfast and an update on OCLC activities from Jay Jordan, President and CEO. Then, share roundtable conversation with colleagues who share your interests, hosted by OCLC staff.

Register now »

Small But Powerful Forum
Sunday, January 22, 1:30-3:30 pm in room A308

Join rural library leaders in a conversation about advocacy, leadership and the newly revised “Small But Powerful Guide to Winning Big Support for Your Rural Library,” at a special forum during the 2012 ALA Midwinter Meeting.  Sponsored by the ALA Committee on Rural, Native and Tribal Libraries of All Kinds, the ALA Committee on Library Advocacy and the Association for Rural and Small Libraries, the Small but Powerful Forum for Winning Big Support for your Rural Library will take place from 1:30 p.m. to 3:30 p.m. on Sunday, Jan. 22 in room A308 of the Dallas Convention Center.

The forum promises to be a powerful and practical discussion for those committed to building and sustaining support for rural libraries.  To maximize time and takeaways, the session will employ the World Café method of hosting large group dialogue, including presentations from rural library leaders and an opportunity for attendees to break into small group rounds covering a range of specialized rural library advocacy and leadership topics. At the conclusion of the session, attendees will share their insights and lessons learned with the larger group.

Featured presenters will include Jennifer Peterson, chair, ALA Rural, Native and Tribal Libraries of All Kinds Committee; Tina Hager, retired library director (Texas); and Dr. Robert S. Martin, professor emeritus in the School of Library and Information Studies at Texas Woman’s University and PEARL (Promoting & Enhancing the Advancement of Rural Libraries) team member.

More information »
Add to your conference scheduler »

]]> http://blog.webjunctionworks.org/index.php/2012/01/09/connect-with-webjunction-at-ala-midwinter-events/feed/ 0 http://blog.webjunctionworks.org/index.php/2011/11/16/survey-seeks-feedback-digitally-inclusive-communities/ http://blog.webjunctionworks.org/index.php/2011/11/16/survey-seeks-feedback-digitally-inclusive-communities/#comments Wed, 16 Nov 2011 22:15:04 +0000 Jennifer http://blog.webjunctionworks.org/?p=2614 WebJunction has been awarded a grant from IMLS for a digital inclusion project complementing existing efforts to help libraries and other community-based organizations make strategic decisions about providing public access to broadband. Working with partners TechSoup Global, and the International City/County Management Association (ICMA), WebJunction will evaluate the needs of libraries, community-based organizations (CBOs), and city and county managers seeking to get started with digital inclusion. Based on these findings, the partners will create and test a summit agenda for local community gatherings to develop a shared understanding about digital inclusion and begin to create an action plan.

IMLS and our project partners have been involved in other work related to these efforts and we wanted to be sure you’re aware of an important opportunity to contribute input on the proposed framework for Building Digitally Inclusive Communities. The framework was developed with input from over 100 organizations and individuals with deep knowledge about public access technology and the diverse information needs of communities. IMLS and its partners are currently seeking public input on the framework.

The online survey, which closes on November 30, takes 10 minutes to complete, but in order to participate in the survey, you will need to review the short 4-page,  Proposed Framework for Digitally Inclusive Communities. IMLS is interested in getting feedback on tools they are creating to help communities raise awareness about digital inclusion and take action to reduce barriers that prevent people from accessing and using broadband.

We look forward to working on the project this coming year and hope you’ll take the time now to provide input on the proposed framework.

Access the survey »
Learn more about Digitally Inclusive Communities »

“Wow, That’s Cool! What is it?”
Thursday, November 10, 2011 ♦ 2 pm Eastern / 11 am Pacific ♦ 60 min
The Library of Virginia spent part of the last 12 months touring the Commonwealth with a van full of technology toys: e-readers, iPads, pocket video cameras and more, thanks to a grant from IMLS. This webinar, presented by Cindy Church of LVA and her Wow That’s Cool trainer Lisa R. Varga, will describe how the project evolved, the response of library staff who had never seen or touched the technology patrons were asking about, things they’d do exactly the same next time, and things they’d never do again. Join us and learn about the program from several perspectives: the administrator, the trainer, and the conference attendee. Presented by: Cindy S. Church, Continuing Education Consultant, Library of Virginia and Lisa R. Varga, Trainer and Executive Director of the Virginia Library Association.

And thank you to Betha Gutche for the new compilation, The Gadget Ecosystem, filled with information on smartphones, tablets, ereaders, and apps, and how they enhance the library landscape.

Register for webinar »
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