If you work in a library, you’ve experienced it first-hand: people need libraries for Internet access. And now there’s data to prove it! Last year we blogged about the WebJunction group: Does your PAC have IMPACT? and we’re thrilled to share news of their completed research.

The new report, Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries, is based on the first, large-scale study of who uses public computers and Internet access in public libraries, the ways library patrons use this free technology service, why they use it, and how it affects their lives. This powerful research was conducted by the University of Washington Information School and funded by the Bill & Melinda Gates Foundation and the Institute of Museum and Library Services.

Nearly one-third of Americans age 14 or older – roughly 77 million people – used a public library computer or wireless network to access the Internet in the past year.

Low-income adults are more likely to rely on the public library as their sole access to computers and the Internet than any other income group. Overall, 44 percent of people living below the federal poverty line used computers and the Internet at their public libraries.

Americans across all age groups reported they used library computers and Internet access. Teenagers are the most active users. Half of the nation’s 14- to 18-year-olds reported that they used a library computer during the past year, typically to do school homework.

The use of library technology had significant impact in four critical areas: employment, education, health, and making community connections. In the last 12 months:

• 40 percent of library computer users (an estimated 30 million people) received help with career needs. Among these users, 75 percent reported they searched for a job online. Half of these users filled out an online application or submitted a resume.
• 37 percent focused on health issues. The vast majority of these users (82 percent) logged on to learn about a disease, illness, or medical condition. One-third of these users sought out doctors or health care providers. Of these, about half followed up by making appointments for care.
• 42 percent received help with educational needs. Among these users, 37 percent (an estimated 12 million students) used their local library computer to do homework for a class.
• Library computers linked patrons to their government, communities, and civic organizations. Sixty-percent of users – 43.3 million people – used a library’s computer resources to connect with others.

The report’s findings (over 200 pages worth!) are based on nearly 50,000 surveys – including 3,176 from a national telephone survey and 44,881 web survey responses – from patrons of more than 400 public libraries across the country.

You can access the report, an executive summary, and read more of the press release on WebJunction and on the US IMPACT study website.

And for those of you on the front line, you can stand behind those number to show that YES, your hard work supporting public access computing in libraries does have a *huge* impact!

WebJunction member, Stephanie Gerding will interview Victoria Yarbrough, City Librarian at Douglas Public Library in Arizona, Todd Schlechte, Library Director at Gretna Public Library in Nebraska and Jennifer Doyon, Information Technology/Teen Librarian at the Brookfield Library in Connecticut, to learn about the donation they requested and how they’re using it.

This webinar is best suited for public libraries that are listed in the Institute of Museum and Library Services (IMLS) database or have 501(c)(3) nonprofit status. For more information about TechSoup for Libraries, visit http://techsoupforlibraries.org.

UPDATE: View archive »

WASHINGTON – The Department of Commerce’s National Telecommunications and Information Administration (NTIA) today announced that it has awarded the first four grants under NTIA’s State Broadband Data and Development Grant Program to fund activities in California, Indiana, North Carolina, and Vermont. The program, funded by the American Recovery and Reinvestment Act, will increase broadband access and adoption through better data collection and broadband planning. The data will be displayed in NTIA’s national broadband map, a tool that will inform policymakers’ efforts and provide consumers with improved information on the broadband Internet services available to them.

“Broadband will bring many benefits to the Nation, such as job creation and innovation, but these benefits have been delayed by the lack of comprehensive, reliable data on the availability of broadband service,” said Assistant Secretary for Communications and Information and NTIA Administrator Lawrence E. Strickling. “This program addresses an important need and will provide a valuable tool in bringing broadband and jobs to more Americans.”

NTIA received applications representing all 50 states, 5 territories, and the District of Columbia to participate in the program, meaning that all governments that were eligible to apply for grants did so, whether directly or through a designated entity. The agency is currently reviewing the remaining 52 applications and expects to continue announcing awards on a rolling basis throughout the fall.

A summary of the four awards announced today is as follows:

The California Public Utilities Commission (CPUC) is awarded approximately $1.8 million; the Indiana Office of Technology (IOT) is awarded approximately $1.3 million; the Rural Economic Development Center, Inc. (e-NC Authority) is awarded approximately $1.6 million; and the Vermont Center for Geographic Information (VCGI) is awarded approximately $1.2 million to collect and verify the availability, speed, and location of broadband across the states of California, Indiana, North Carolina, and Vermont, respectively. This activity is to be conducted on a semi-annual basis between 2009 and 2011, with initial data coming available in November 2009 to inform broadband policy efforts. Awardees are to present the data in a clear and accessible format to the public, government, and the research community.

The CPUC is also awarded $500,000 for the cost of broadband planning activities in California over four years, bringing its grant award total to approximately $2.3 million. In addition, the e-NC Authority is awarded approximately $435,000 for the cost of broadband planning activities in North Carolina over five years, bringing its grant award total to over $2 million.

“The four award recipients submitted well-formed proposals that are both fiscally prudent and serve as a model for others,” Strickling added. “We are committed to making the program succeed nationwide and will continue to provide guidance to applicants where necessary to help them improve their proposed projects.”

NTIA noted that the four award recipients submitted grant applications that met or exceeded program requirements in all areas. For example:

Data Collection: While all four recipients plan to collect data directly from broadband providers, each also described plans to collect or utilize data from other sources. Examples include wireless propagation models, speed tests, online and field surveys, and drive testing. Recipients also plan to use existing datasets that were developed for other purposes but are valuable for broadband mapping, including orthophotography, parcel maps, and E911 datasets.

Verification: The recipients will use multiple verification methods, and each also plans to use independent verifiers to conduct data verification work.

Collaboration: Recipients demonstrated that the relevant state agencies are committed to the success of the project and plan to be actively engaged in its leadership. Each recipient is collaborating with other state partners, resulting in plans that are unique to each state’s needs and capabilities. In addition, while current Geographic Information Systems (GIS) and/or broadband resources vary by state, recipients described how their projects will integrate and leverage existing capacity.

The State Broadband Data and Development Grant Program is a matching grant program that implements the joint purposes of the American Recovery and Reinvestment Act and the Broadband Data Improvement Act (BDIA). The program will provide grants to assist states or their designees in gathering and verifying state-specific data on the availability, speed, location, and technology type of broadband services. The data they collect and compile will also be used to develop publicly available state-wide broadband maps and to inform the comprehensive, interactive, and searchable national broadband map that NTIA is required by the Recovery Act to create and make publicly available by February 17, 2011.

The national broadband map will publicly display the geographic areas where broadband service is available; the technology used to provide the service; the speeds of the service; and broadband service availability at public schools, libraries, hospitals, colleges, universities, and public buildings. The national map will also be searchable by address and show the broadband providers offering service in the corresponding census block or street segment.

Awardees are required to contribute at least 20 percent non-federal matching funds toward project costs. In addition, while the BDIA mandates that each state may designate only one eligible entity to receive funds under the program, each state’s applicant will be carefully evaluated and must meet the standards described in NTIA’s Notice of Funds Availability for this program in order to receive funding.

U.S. Department of Commerce’s NTIA serves as the executive branch agency principally responsible for advising the President on communications and information policy. For more information about the NTIA, visit www.ntia.doc.gov.

• What sorts of technology policies you’ve developed and why?
• Who’s involved in the review, creation or updating of your policies?
• Which factors prompt you to update your policies?

We will share the results of the survey later in August and will address some of the key issues in an August 26 webinar. Thank you for taking the time to help share a current understanding of library technology policies!

View survey results »

Tell us what you’re learning about the Broadband Stimulus