Library staff across the country are establishing strong partnerships with their local workforce agencies in order to meet the needs of their communities. At the federal level, these partnerships are proving just as strong. Last week, the Institute for Museum and Library Services (IMLS) briefed Washington policy makers about their partnership with the U.S.
Department of Labor’s (DOL) Employment and Training Administration (ETA). The briefing included a panel of state and local library and workforce officials who had powerful stories to tell about how they meet the needs of job seekers by working together. You can read more about the briefing and find resources to strengthen your local level partnerships at UpNext: The IMLS Blog.
“the newspaper is 4% success rate to land a job, if that is all they want to use, they are killing themselves on more opportunity” —webinar chat comment
When Twitter first appeared on the virtual scene in 2006, I thought it was utterly frivolous and inanely obsessed with what someone ate for breakfast. It turned out that I was so wrong. Last week’s webinar on Twitter for Job Seekers further illuminated the substantial uses that have evolved wielding the power of the Twitter tool.
The webinar divided neatly into two segments:
Andrea Snyder, manager of the Job & Career Information Center at the Enoch Pratt Free Library, has made active use of @JobCenter_Pratt Twitter stream to share job-seeker news, events and resources that the library has to offer. The tweets reach people on a different level, getting the word out to those who don’t often come in to the physical library. Andrea thinks the Twitter presence promotes her library as more of a person than an organization. She also makes the keen observation that the library’s use of Twitter is as much about listening as it is about broadcasting. She follows job-related hashtags (#jobs, #careers, #libs4jobs) to stay tuned in to the Twittersphere.
Brooke Roegge, digital information specialist at the Minnesota Department of Employment and Economic Development (@PositivelyMN), revealed that thousands of job opportunities are posted on Twitter every day. Third-party Twitter job search tools have contracts with big employers, like Kaiser-Permanente, Starbucks, Wendy’s, the list goes on. Brooke described a number of strategies and tools job seekers can use to search for jobs and target their searches to specific industries and geographic locations. There are even smartphone apps for on-the-go job seekers.
Listen to the archive to:
I admit it. I’m not the most patient person in the world. I want to be. I would have made it my New Year’s resolution but that would have meant waiting 12 months to see if I could pull it off. One of the ways my impatience manifests itself is that I get… well, impatient with people when I hear the same thing from different people over and over. They, of course, don’t know that I’ve heard the same thing from other people, but I still feel like a snarky 13 year old, “Really? Ugh. That is sooo last week.” The most recent ‘repeat sentiment’ has come up when I tell people about my job. You see where this is going right? I know you get the same thing. The very earnest question in a somewhat conspiratorial tone, “So, do you think we really need libraries? I mean, with everything online, do you think there is really a place for libraries in the future?” Really? Are people still asking this question? Ugh.
But people are still asking this question. And this concerns me because I’ve been hearing this question since I started library school in 2003. To be clear, I’m not worried that after hearing this same question for almost ten years I’m going to lose it and unleash my 13 year old snarky self (although, that is a valid concern). I’m worried that we are still not doing enough to articulate our current value to our communities. Which is strange because I feel like every where I look, there are reports of the dramatic increase in library use—especially since the economic recession.
At WebJunction, we’ve just published Project Compass Lights a Path to Workforce Recovery. This is the year two report for the IMLS funded project working with library staff across the country to develop programs and services to assist the un(der)-employed. Here’s what I find exciting about the year two report: it gives me the talking points I need to respond to the ridiculous “do we still need libraries?” question without sounding like a big jerk. It helps me articulate the conscience shift library staff are making toward helping their patrons develop 21st century skills. As one Project Compass participant stated, “The discussion of 21st century skills reminded me that current job seekers need to develop not only specific technological skills but a whole new mind-set which is more open to constant change, learning and creative problem solving.” The report also speaks to the number of library staff across the country who are committed to preparing their communities for the needs of the 21st century. Almost 2000 library staff attended a Project Compass in-person workshop and over 300 staff attended the online workshops. There were over 16,000 views of the discussion topics for those online workshops—that’s about 16,000 times that library staff have looked to increase their skills and develop creative solutions to support the economic health of their community! At the same time that we see that there is a national movement of library staff taking purposeful steps to support their communities, the report also details some of the innovative approaches library staff are taking, how they are changing people’s lives and why they are critical. One Project Compass participant stated, “A recent laid-off employee came in and had no idea of how to use the laptop to complete her paperwork. She was almost in tears when she found out it all had to be done over the Internet. After spending some time and explaining how the laptop works and the info she was going to need she felt better. Now every two weeks she comes in and acts like a pro on it and has even helped others on how to use the e-gov computer.”
As I bring up these points to answer the dreaded question, I can see the light bulb go off. So I’m going to keep talking about Project Compass, our innovative workforce resources, and how libraries are positioning themselves as economic beacons in their communities until I don’t have to hear that (!#@%ing) question anymore. I don’t think I could ever get tired of hearing in an earnest, conspiratorial tone, “Libraries? You know, I think they’re totally invaluable in this day & age.”
“Imagine, I thought, the impact I could have on a person who is discouraged and disheartened about their employment prospects or financial situation. They come to the library and experience a kind of oasis, and see new possibilities, rather than feeling stigmatized about their situation. In the process, they also discover the many other things their library offers.”
Project Compass has spent the last year leading workshops around the country about how libraries contribute to workforce recovery and local economic health. We’ve heard from so many workshop participants about the high level of energy and enthusiasm for taking the next steps to keep their libraries vital and central in the community. We’re excited about the impact of the project and we’d like to share our excitement with you through this webinar.
The project has reached nearly 2000 front-line library staff all around the country, stimulating conversations and actions to take those next steps. We have lots of stories and strategies to share from the amazing library staff we’ve worked with. The reflections from participants in the workshop preceding the ARSL conference—Jamie, Pamela, Hope and Joan—are a representative sample of how rural libraries have taken the Project Compass curriculum ideas and run with them.
This webinar is for anyone who is interested in how libraries are supporting their communities through these turbulent times. Whether you work in a large or small library, whether or not you attended a workshop, join us as we review the highlights of the project and look ahead to a thriving future.
[The following excerpts from the reports of three more participants in the Project Compass workshop before the ARSL conference affirm the power of the curriculum and the collaborative exchange of knowledge among rural library representatives.]
From Pamela Thompson, Director, Mason County Library System (WV):
As I attended the Project Compass workshop, I had mixed feelings about what our small library system could do in helping unemployed and small business entrepreneurship. With limited budgets I thought we were doing all we could to help our community. Unemployment rate is high in our county. After a half day in the Project Compass workshop I was wondering why we haven’t done more!! The ideas I brought back to Mason County were affordable and helpful to our community. I have already implemented various ideas at the libraries. I also realized that we are not alone in this “Not enough funding, what more can we do.” As I participated and listened to all the people we met, I realized that we all in rural libraries face the same problems, whether it be West Virginia, Texas, Kentucky, Arizona, or wherever a rural library is located. By the time the day was over, I was more excited about returning to work to start sharing ideas and implementing programs in our system. After talking to the other WV libraries in our group, they felt the same way.
On returning to Mason County, I immediately came up with a game plan and talked to staff about what we intended to accomplish. In a week’s time we have two libraries with couponing stations, a couponing group in two libraries. Also will be attending County and Town meetings more often, allowing patrons to fax resumes free of charge, allowing patrons to print resumes free of charge and we will be starting a Computers 101 class twice a month at each library to help patrons get an email address, learn how to print resumes, or whatever the need is.
Thank you for the scholarship to allow us to attend an awesome workshop!!
From Hope Wilson, Fremont Public Library (IN):
The pre-conference workshop was inspiring and refreshingly well-organized. I had visited the Project Compass website before attending (before I was even aware of the conference) and had downloaded the Project Compass workbook for myself and the other two librarians on staff. The workbook is so resourceful that it can be a bit overwhelming. We were unsure as to where, when, how to begin.
Attending the workshop gave me the big picture. I now see that the resources are there when/if needed; for example, I don’t have to visit all the links in the manual before proceeding, because proceeding today is the important thing. I was able to return to my library and put some small things in practice immediately. Now, we offer free resume faxes and have purchased a new bulletin board just for local entrepreneurs. We can revisit the resources as we progress.
This workshop came at a great time for me as an administrator. We just added an online, self-paced computer training program and are asking the staff to improve their computer skills. Project Compass reiterated the need for them, as employees, to keep enhancing their own job skills.
I appreciated the positive, encouraging approach of the PC workshop. During my brief staff meeting I found that my employees felt good about what they are already offering and felt validated that their work is indeed a service in ways not considered before. For example, I don’t think that they thought of gardening programs as a help to the un/underemployed. Yet they well might be. This is not to say that the staff does not realize how much more we can do. They are looking forward to seeing the library meet the goals they suggested at our staff meeting.
The PC workshop was so beautifully organized and offered such great discussion ideas that I found it easy to pull out an hour’s worth for my staff. Next month I’ll be attending a six-county consortium where I’ll present a short summary to other directors. And next month we’ll have another staff meeting to measure our progress on Project Compass goals.
From Joan Pellikka, Outreach Services Coordinator, North Country Library System (NY):
We are a cooperative library system of 65 member libraries, all separate entities governed by their own boards of trustees. The largest library in our system serves a community of roughly 27,000; the smallest, 121. More than half of our libraries have annual operating budgets of less than $50,000; fifteen have budgets of less than $25,000. We have some of the poorest libraries in the State and everyone works very hard with limited resources. The ARSL conference offers programs tailored to meet the specific needs of the smaller, rural library presented by people who clearly understand that work environment.
My first day in Frisco, I attended the Project Compass workshop, which left me with a more focused direction for collecting and presenting workforce development resources on the NCLS web site. From there, my goal is to offer training for member library staff, who in turn will share these resources with the public. More importantly, I gleaned bits of information that will stay with me for a long time. The following quote was probably the most important thing I saw and heard at the conference:
Lifelong learning is not an option anymore; it’s a necessity. SMART is the new RICH.
~Bernie Trilling, 21st Century Skills
One librarian pointed out that this statement clearly illustrates the value of libraries at all times, not just in times of recession. Her comment, along with the quote, struck me very powerfully. Also during Project Compass, we viewed the video, Did You Know 3.0, which provided statistics that were, for me, eye opening. I am working on integrating both the quote and the video into advocacy efforts for our member libraries.
In the same session, we were reminded that it is so important to not make assumptions about job seekers. Highly skilled professionals such as physicians and pilots are finding themselves in situations where they must learn to assess their abilities and market them in another industry. We must be flexible and prepared to assist everyone with varying levels of expertise.
You may say I’m a biased ARSL board member, but after attending my third Annual Association for Rural and Small Libraries Conference, I stand by my word that this is the best library conference around. Every moment I was awake, I was inspired, motivated and entertained by 300+ of the most amazing librarians in the country. The conference program was packed with sessions filled with practical and actionable ideas for staff working in rural and small libraries. Our WebJunction table in the exhibits area provided us with an opportunity to connect with folks excited about WebJunction. And the many meals and hallway conversations let me reconnect with some of my favorite people in libraryland. As others have said, the conference feels like a small town, with potential conversations, or certainly warm hello, around every corner. [Picture above: So pleased to spend time with my fellow JP, Jennifer Pearson of Geek the Library fame!]
But don’t take my word for it! Guest bloggers have been posting to BlogJunction this week with their ARSL experiences and with reflections on attending the Project Compass workshop held just before the conference. Nearly 50 librarians from around the country gathered for the workshop that Betha and I had the pleasure of facilitating. As we worked through the Project Compass curriculum, attendees worked together to create a new list, Ideas for Workforce Recovery from Small but Mighty Libraries. Jami Carter, from the Tooele City Public Library in Utah, shares how the workshop provided her with terms, ideas, and collaborations to affirm and expand the work their library does to serve the community:
And be sure to explore all the other great conference coverage out there:
Thank you to conference planners, presenters, and participants for yet another fantastic ARSL conference. I hope to see some of you again next year in Raleigh, North Carolina!
[Susie Sharp from the New Rockford Public Library, ND, also participated in the Project Compass Workforce Recovery workshop before the ARSL conference. She shares how much the experience connected her with others serving small and rural communities who share the same challenges and provided an opportunity to exchange solutions.]
I had the honor to receive a scholarship from WebJunction to attend the Association for Rural and Small Libraries Conference in Frisco, Texas, and what I found was a wonderful community of rural and small librarians facing the same challenges we do, no matter where in the country they’re located. One of my favorite quotes from the conference was by Pat Tuohy of the Central Texas Library System who acknowledged and applauded rural librarians’ ability to “run a small, underfunded, shoestring operation that can take a dime and squeeze it to a dollar because they know how important library services are to a community and how powerful they are in changing lives.”
The Project Compass workshop put on by WebJunction was so enlightening and gave me some great ideas of how better to help my job-seeking patrons. I have already contacted some other organizations in my community to create a comprehensive community resources guide to help job seekers and new members of our community. It was such a great opportunity to discuss these challenges with other librarians and to hear new ideas and solutions to similar challenges we all face.
The conference itself was a great one! Gene & Bill from Unshelved put on a great program and Gene gave me some great ideas on how to start a graphic novel collection at my library and took the time to email me a selection of his favorite graphic novels [see list shared on ARSL along with other conference handouts]. Also all the program ideas I was able to come away from this conference with were invaluable. I am ready to start planning some of these no and low cost programs right away! The Reel Reads program was very helpful because it dealt with having an event about books to movies even when you can’t afford to buy the movie license but can still have a program celebrating books to movies. Joe Bob Briggs put on a really fun program too!
What I came away with from this conference was a great sense of community. ARSL is an association that immediately made me feel at home and able to network with other small & rural librarians from around the country. It is a great opportunity and I am proud to spread the word about it. [See also a short video of Susie's presentation about ARSL and her experience at the recent North Dakota Library Association Confernece.]
New Rockford Public Library, North Dakota
[Jamie Matczak, from the Nicolet Federated Library System, Green Bay, WI, participated in the Project Compass Workforce Recovery workshop before the ARSL conference. The patron story that Jamie relates took place shortly after the conference and reflected a key message of the workshop training—to help patrons uncover their skills and learn new ones.]
I work for a library system, so I don’t get a lot of interaction with patrons. I do volunteer (when I can) for my neighborhood library, usually helping patrons with using the internet or laptop basics.
On Tuesday, I helped a woman named Rita. She is a retired widow, age 75. She had never used a computer or the internet before, but she wanted some part-time work at the local Kwik Trip. When she went to the job fair at Kwik Trip, they gave her a newspaper clipping with a web address and told her to apply online. She told them she didn’t know how to use a computer, and the Kwik Trip folks told her to “go to the library. They will help you.”
She was very nervous and quiet. Because of a medical condition, her hands shake. She kept apologizing for this, and I said, “no problem, let’s work on your application.” She did not have an email address, so I set up a gmail account for her. Her work experience prior to retiring was working for our Norbertine Center in town, which we also call The Abbey. She was a cook for 20 years. Most days she would cook and clean for 40 priests/fathers, two meals a day. On weekends, she would cook for up to 100 of them, and sometimes she only had one other person helping her.
We started working on her application. I had never worked with someone who had zero computer experience, so this was new for me, too. Because she had never used a computer and did not have familiarity with the keyboard, I did all the typing. We probably would’ve been there for hours if I had let her, so in the interest of time, she dictated and I typed. I told her that we could set up separate sessions for going over email, the mouse, computer basics, etc. We worked through the application. Rita was never late for work in the 20 years she worked at the center. She had a clean record and was willing to work any hours.
When we got to the section of “other skills,” she said she didn’t have any. Then she said, “Well, my husband and I did own a restaurant, but that was 20 years ago.”
I said, “how long did you own this restaurant.”
“About 30 years,” she said.
“Rita!” I said. “You owned your own business? Did you supervise? Manage? Do payroll? Those are all great, valid skills!” She confirmed that she did all of that, without a computer of course, but she still knows those things.
It took us close to an hour to finish, which is how long my sessions usually run. We we finished, she started getting out her wallet and asked what I charge. I told her nothing. This was something I do as a volunteer, and it’s what libraries are all about. Then she asked if she could give me a tip! I laughed and said “no.” She had tears in her eyes and said “thank you” about 20 times. I told her she could let the staff know when she wanted to meet again, and I would help her with other things.
I started tearing up on my walk home. It was definitely one of those “ah ha!” moments for me. It made me grateful for the skills I had and happy that I could help someone else.
I really hope I can help her more, and it would be awesome if she got this job. :)
[BlogJunction will be host to a number of guest posts in the coming weeks by scholarship recipients who attended the Project Compass Workshop and ARSL conference in Frisco, Texas. Thank you to Anita Simpson, Library Assistant at the Mohave County Library, Lake Havasu City Branch, AZ for her guest blog post!]
I attended my first ARSL Conference 2011 in Frisco, Texas. I was extremely excited with the energy of the entire conference. Everyone that attended was happy to be there, openly friendly, and helpful. The Project Compass Workshop was very rewarding and I came away form the workshop excited, ready to get started planning for the future. The knowledge and resources provided are going to be instrumental in setting up our One Stop at our library. All three days of the conference were exciting and informational. The opening keynote put on by the Unshelved guys Gene and Bill, was a personal favorite [see video of the Unshelved Library Simulator!]. Our staff are big fans, so it was special to meet them personally. All the programs I attended were informational and interesting. It was fun to exchange ideas and learn about all the online resources available for staff and patrons. I want to thank WebJunction and IMLS for their generosity. I truly enjoyed myself and have made several new friends.
Mohave County Library, Lake Havasu City Branch, AZ
With the national unemployment rate inching upwards for the last three months, it looks like job seekers will continue to head for the nearest library for guidance. We know that libraries across the country have put tremendous energy into helping unemployed and underemployed patrons find their way through the demands of the 21st century job market. Through Project Compass, we are building a Workforce Resources knowledge base of strategies, solutions and case studies.
There are so many patron demands to be met and so many ideas to explore that it can be overwhelming. Sometimes you just have to put one foot in front of the other and take the next step. That’s why we are pulling just a few good Practical Tips to Help Job Seekers to the surface of the Job Seekers sub-topic. (Look for the short list in the lower left rail.) We will refresh the list periodically.
We’re pulling these tips from a growing reservoir of practical ideas resulting from Project Compass’ reach through its workshops and programs. If you have sipped from the short list and are eager for more, here are 3 sources:
The good ideas keep flowing Project Compass-way. Look for the summary from workshop #2 in early August—it’s focused on support for entrepreneurs and financial literacy. We’re also getting great survey feedback from over 1000 library staff who have participated in f2f workshops. Stay tuned.
Thank you to all who stopped by one of the Project Compass events at ALA! It was a busy weekend for all in New Orleans, so especially pleased to have shared so many of the new curriculum workbooks and other webjunction.org/workforce-resources at each of the events.
A special kudos to Bill Erbes, his director, Jill Rodriguez from the Bensenville Community Public Library District in Illinois, and Lindsey Wesson, Continuing Education Coordinator at the Tennessee State Library and Archives, for their fine work at the poster session Sunday afternoon. Here we are with the fantastic display Bill created!
As we chatted, Bill shared this great story of the Earlville Library (IL), who’s motto in these tough economic times is, “Heads up, shoulders back!”
Lindsey and I also set up a Project Compass table at the Learning Round Table Training Showcase. It was so busy I didn’t have time to take pictures, but look forward to seeing the video LearningRT superstar Maurice Coleman shot! There was lots of interest in the upcoming online workshop Libraries Supporting Small Business and Financial Health, kicking off on July 12 with a live online session, followed by 4 weeks of self-directed interactions facilitated by members of the Project Compass team. It’s not too late to register!
I wanted to thank folks again for nominating me as a Mover & Shaker. The gathering of newly minted M&S’s as well as alumni on Friday afternoon was a huge inspiration and included many librarians doing great work to support their community workforce development efforts. I had the great pleasure of sitting next to Jill Bourne who I worked with years ago at Seattle Public Library. She’s now deputy city librarian at San Francisco Public Library, our partners in another IMLS project, researching patron training tutorials. She shared that the project played a part in insuring successful funding for their library’s ongoing technology! Thanks to LJ’s Rebecca Miller for taking this nice photo.
I’m sorry if we missed you at ALA but look forward to hearing more about the great work your libraries are doing to support workforce development in your communities. Through Project Compass workshops and programs, libraries are learning new ways to:
Bring your stories, templates, resources, and ideas to the growing community on WebJunction’s Workforce Resources.
If you’re headed to New Orleans, we hope to see you at one of these ALA events that WebJunction staff will be attending to talk about Project Compass, the initiative funded by a grant from The Institute of Museum and Library Services focused on libraries guiding workforce recovery efforts.
BTOP and Libraries: Spotlight on Workforce
Saturday, June 25
10:30am – 12:00pm, Convention Center Rm 284
WebJunction’s Kendra Morgan will be joining members of this panel to discuss Project Compass. Libraries are playing an important role in the economic recovery by providing job readiness training, job-hunting and resume-writing support, and workshops for entrepreneurs.
Putting Virtual Reference to Work: tips on providing career advice to online users
Saturday, June 25
4:00 – 5:30 pm, Hilton Riverside, Bridge Room
Job seekers and anyone needing career advice often find a visit to their local library pays off – especially when times are tough. Virtual reference services expand the reach of library reference services, allowing librarians to assist users wherever they are – from home, work, and even outside library open hours. This panel discussion will provide examples of how libraries use virtual reference to assist jobseekers and will share tips, resources and best practices in using virtual reference tools to help get people back to work. Panelists include:
The 8th Annual Training Showcase: Best Practices in Training, Staff Development and Library Continuing Education
Sunday, June 26
1:30pm – 3:30pm, Convention Center, Rm 346-347
The training showcase is a poster session program celebrating innovative continuing education, staff development and training initiatives in all types of libraries and library organizations. Participants present best practices from their organization or institution. The Showcase planners are still taking applications for participants and sponsors so come join what’s always a highlight of the conference!
Jennifer will be set up to talk about and share resources from Project Compass. The initiative has been successfully implemented in a number of different ways, including the development of an adaptable workshop curriculum, online tools and webinar programming, all designed to help library staff provide programs and services that help their communities recover from the impact of tough economic times and to move from surviving to thriving. The growing set of related resources and the full curriculum are available on WebJunction in Workforce Resources.
Workforce Recovery: The Project Compass Approach
Sunday, June 26
3:00-4:30, Convention Center, Booth 2556
And as a part of another poster session program Jennifer will join Project Compass trainers, Bill Erbes from the Bensenville Community Public Library District in Illinois, and Lindsey Wesson, Continuing Education Coordinator at the Tennessee State Library and Archives for a poster session highlighting the Project Compass training efforts nationwide. Part of “Infrastructure: Posters on Buildings and Equipment, Management, and Technology.”
Libraries continue to be a pivot point in their communities as we move from recession toward recovery. No matter where your library is on the spectrum of providing services to the un(der)employed, this free online workshop from Project Compass will build your knowledge and confidence to deliver programs and services that will keep the workforce in your community moving forward in the 21st century. The workshop will cover how libraries can respond to the basic needs of patrons impacted by the weak economy and to the specific needs of job seekers. It kicks off with a live webinar on June 1, and will be followed by four weeks of self-paced reading assignments and discussions.
Read the full description.
Or go straight to registration, which is open to all until filled.
Project Compass is funded by a grant from the Institute of Museum and Library Services (IMLS).
Still reeling from the 2010 joint ARSL/ABOS conference doings and very excited to report with some session followup. I was joined by these fine folks below, to present twice, our session on Libraries and Workforce Recovery. I wanted to showcase a couple excellent resources mentioned during the presentations as well as encourage you to take a look at our session page on WebJunction.
Kathleen Rainwater, Business Librarian in the Arapahoe Library District, shared how her library is using free web tools made available by the U.S. Department of Labor on CareerOneStop.org to support their patrons. Attendees were very excited to hear that she’s created and made available on WebJunction, a comparison of subscription based job tools and these free, federally hosted sites. She also explained the “Book a librarian” service they provide to patrons who need a bit more time than can be provided during regular reference desk shifts. Their library also provides instruction to patrons on how to search the hidden job market and how to leverage social tools in their job searching. She concluded with some of the tools and databases they use to support small business development in their communities.
Jackie Kuusinen, Associate Reference Librarian at the Bud Werner Memorial Library in Steamboat Springs presented on how her library hosted a volunteer-staffed resume writing workshop. And she’s kindly recorded her presentation to share with all who are looking for shoestring strategies to address job-seeker’s needs. Thank you, Jackie! In addition to the video, Jackie has shared the emails she used in recruiting and preparing her volunteers for the workshops.
And in true WebJunction collaborative form, the ARSL session attendees provide their own suggestions and examples of libraries responding to their patrons’ workforce development needs. We collected their responses to these questions and have posted the full list of responses here.
And as Shelley Walchak, from the Colorado State Library, shared in our session wrap-up, this conversation continues! WebJunction wants to hear more about the work you do in your community to support job-seekers! All are welcome to contribute, to learn, and to share in the growing Workforce Resources collection on WebJunction.