Michael Scott, Maryland Digital Cultural Heritage Coordinator, will discuss how she uses everything from social media to WorldCat.org to increase the visibility of their online collections.

Also hear from Suzanne Butte, OCLC Digital Services Consultant, about how other libraries, museums and archives use a wide variety of ways to increase awareness and promote their digital collections.

Register Now for September 22 Webinar»
View Archive for Digitization & Preservation Symposium »

If you missed the first two sessions in the Libraries and Economic Development Series, you can still register for Tuesday’s final session, Going to Your Customer – Outreach and Strategic Partnerships, to learn how to boost your community’s economic development.

And if you’re involved in training of any sort, the second webinar next week is not to be missed. We have Emerging Leader Group N to thank for recruiting the Baltimore County Public Library Virtual Orientation Project for this webinar.

On Wednesday September 1, 2:00 Eastern, in collaboration with ALA Learning Roundtable we’re pleased to host Creating A Virtual Orientation for New Staff. Orienting new staff quickly to your organization is very important. A virtual orientation could be the key to a timely, comprehensive, standardized introduction to your library system. Discover advantages to implementing a virtual orientation for your workplace. Presenters  Jean Mantegna, Sandy Lombardo, and Melissa Hepler have also shared their expertise in a recently published case study. Come join us on Wednesday if you want to hear how they planned, tested and implemented this exciting training project!

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You’ve heard the saying, “two heads are better than one.”  As we all take the journey as life-long continuous learners, this statement rings ever true. Earlier this month, Betha and I had the opportunity to explore this idea of learning together for the joint conference for Pacific Northwest Library Association & Washington Library Association. During our session (sponsored by WLA/WALT),  Learn Better Together – Discover the potential of cohort-based learning, we introduced some of the characteristics of cohort-based learning:

Learners move together through a program/event.

Learners form a group identity and engage the power of relationships.

Learners are active, not passive.

Learners take control of their learning.

We then shared 4 examples of successful cohort-based learning.  Roddenbery Memorial Library led a Library Internet Skills Cohort working to increase knowledge and use of the Internet and social media tools. The Arizona State Library facilitated a leadership skills cohort – Arizona Library Institute, Virtual Extension (ALIVE!),  a leadership program to help front line staff excel in their job at the public library  A group of librarians led the Kansas Web Conference Groupies Cohort – leveraging the 2010 Handheld Librarian Online Conference from their offices and with others in their state. WebJunction led web-conferencing and self-paced course creation cohorts helping WebJunction admins maximize the tools they had available.

Diving into a new idea or technology with others on your immediate team, in other branches or within your state is a great way to harness existing motivation and light the fire of excitement for others who aren’t quite  sure what the fuss is all about. Whether stepping in to basic internet skills, developing leadership skills, exploring handheld technology or instructional design strategies for self-paced courses, cohort-based learning can build a momentum for learning that just doesn’t happen alone.

While no learning effort is, well, effortless there are some basic steps to take to build your own learning cohort. Start small. Ask a friend to explore a new topic with you and set a time once a week to discuss or explore. Then, build that idea out with the colleagues on your floor. Before you know it, not only are you building your skills you are also sharing ideas and building relationships with others that can take your work further than ever expected.

The program is based on my book (same title), available from ALA Editions here. (Sorry, I couldn’t help but insert a tiny bit of self promotion!)

The program runs through the five elements of community building that we uncovered in our research for this work (needs assessment, service design & delivery, marketing, evaluation, and sustainability), and provides pictures and examples from many of the library staff that I talked with throughout the process. Embedded throughout are a number of questions for the audience – as I invited them to consider how their personal and organizational experiences related to the stories that I relayed. I invite you to do the same … I’d love to hear from you!

Panelists include:

• Sarah McHugh, Statewide Projects Librarian, Montana State Library, including Montana Memory Project.
• Amy Rudersdorf, Director of the Digital Information Management Program, State Library of North Carolina and lecturer at San Jose State University, School of Library & Information Science.
• Taylor Surface, Senior Product Manager, Digital Collection Services, OCLC.

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The PNLA/WLA 2010 conference in picturesque Victoria BC provided my first opportunity to give a retrospective report on Project Compass, the year-long, IMLS-funded program to work with State Libraries and focus on building public library capacity to meets the needs of a workforce in crisis. After a whirlwind year, I could start to take a few steps back and look at what we (the big WE of state and public libraries all over the country) have accomplished in response to the economic downturn and the dramatic increases in demand for library services.

My slide presentation describes the scope, goals and phases of the overall project, and then focuses on the past, ongoing and future actions of the states represented at the Pacific Northwest conference—Idaho, Montana and Washington. To get the full-throated understanding of all the amazing work that State Libraries are doing, browse the list of Showcases presented by participants at the Project Compass summits. Nobody is resting on their laurels either, as evidenced by the list of projects that are being implemented in the coming year.

The most rewarding aspect of the year with Project Compass has been engaging in a vibrant knowledge exchange with the library community, not just with participants at the in-person and online summits, but with library people everywhere. From those who attended my conference session, I got to hear perspectives from the front lines and from rural libraries about what was needed to serve job-seekers. I hadn’t heard before about the need for wifi printers so users could print directly from their laptops and not have to queue up for the public computers. Or the need for space in small libraries; job-seeking can be an all-day effort and the job-seekers impact the tiny spaces of many rural libraries.

For ongoing connections, there is the community of practice for Workforce Resources on WebJunction. This section burgeoned since the start of the project. It is truly a community effort with lots of room for continued growth. If you’re on Twitter, use the #libs4jobs hashtag to broadcast news and events about the library-workforce connections. If you’re not a tweeter, you can still see freshly updated posts in the Twitter badge on the main section page.

Stay tuned for Year Two. Project Compass continues to augment public library services to the unemployed with a follow-on grant from IMLS.

(What a view on the commute from Seattle to Victoria on the Clipper. Wow!)

Before I mention the competency learning goodness Betha and I got to be a part of, check out the wide variety of *ahem* unusual ribbons at the registration desk. Hanging a “My Ribbon Is Better Than Than Yours”, “Know It All”, “Politically Correct”, “I READ YOUR EMAIL”, “OCD”, “Been There, Done That” or “Worker Bee” on your name badge added some fun to the proceedings right off the bat. Too funny!  Unexpected little things always add up to a rich conference experience, plus they are mostly just plain funny, so it seemed like the thing to share.

Aside from all that, the real highlight for me at WLA/PNLA was being able to present to a live audience about Library Competencies with our very own Betha Gutsche (shown in that session presenting below).

Our Friday session was a great back and forth with lots of practical info for attendees. The description is below, but in addition to what that tells you about the session, each attendee got a copy of the Competency Index and had a chance for some constructive back and forth.
“Competencies: Buzzword or Stepping Stone?
You’ve heard the buzz about competencies, but do you have a clear idea of how to use them for your library? You may be wary of starting down this path without knowing how to define competencies, much less how to implement them. It’s time for straight talk about competencies. How can they help you achieve your staff development goals? Learn more about strategies and resources from libraries that have been there. We can help make your journey far smoother!”

While that session is over now, you can find much of the info we discussed, including past events with Betha and Michael and some of the folks who have actually *used* competencies to help their libraries and staff grow and thrive here: http://www.webjunction.org/competencies.

Additionally, on the topic on competencies we’ll also be having a couple more live events here at WebJunction about competencies before the year is up and you’ll be able to attend those as well, so stay tuned!

(Here’s Betha sharing some of here knowledge of Library Competencies-and cracking some pretty good jokes along the way).

While this is just a tiny taste of the great time had at WLA/PNLA by WJ folks, we hope it was fun to see and also hope that you know we are eager to help you and all our fellow library professionals learn whatever helpful info we can.  And hopefully we’ll see you next time we are out and about!

First slide of today's IFLA presentation

Many thanks to everyone who attended the WebJunction presentation today at IFLA. This presentation was part of a joint session of the Knowledge Management, Continuing Professional Development and Workplace Learning, and Information Technology sections.

Visit the IFLA site to read all of the papers that were presented in Session 107 — it was wonderful to be part of a session that included examples of knowledge management and staff training projects from around the world.

This spring and summer, Jennifer Peterson and I interviewed libraries to develop a new snapshot of how U.S. library organizations are utilizing online training tools in their staff development initiatives. Our resulting report is less about how online learning is viewed … in fact, we started with the assumption that online learning is an accepted, even expected, component of training programs today. From there, we examined why online learning was incorporated into the training program, which tools were used, how learner collaboration and ownership were encouraged, what successes were realized, and asked the program coordinators/trainers to offer any advice for other library organizations pursuing similar programs.

The paper we wrote was accepted for inclusion in this year’s IFLA program, and I’ll be presenting our findings this coming Friday, after immersing myself in the international library community for a few days.

I’ve also posted the paper, with practical approaches for adding online learning to your training program, and case studies about the training programs profiled on WebJunction, in our Training Program Management section.

Read the entire paper, or check out the case studies for each of the training programs profiled:

• Arizona Library Institute, Virtual Extension (ALIVE!)
• Baltimore County Public Library Virtual Orientation
• Cohort Learning Program: Colorado State Library/CLiC/High Plains Library
• Everyday Ethics: State Library of Kansas and the Kansas Regional Library Systems
• WebJunction Online Conference

And on a related note, be sure to join us on September 1 for a free webinar with the folks from Baltimore County Public Library on Creating A Virtual Orientation for New Staff.

Libraries are looking for ways to be better prepared for disaster response and recovery. Join guest presenter Lauren Mandel, research coordinator at the Information Use Management & Policy Institute at Florida State University’s College of Communication and Information, as she introduces a new key service role, Get to Know Your Emergency Operations Center (EOC), to the existing Hurricane Preparedness & Response for Florida Public Libraries Project. The Florida-based project helps libraries throughout the U.S. serve their communities through partnerships with fellow responders (e.g., emergency management, local government and other agencies) and become a safe haven, recovery center, information hub and evacuee resource. Come learn how this project can inform your library’s disaster preparedness plan and how your library can play an important role in community preparedness and recovery by working with your EOC. With updates to service roles and resources since the project’s fall webinar and relevance to any sort of partnership development, you won’t want to miss this session!

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